Electronic Services Portal Training videos and PDFs are available for IHSS Consumers

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Enrolling as an IHSS Independent Provider Takes 5 Steps

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On-Call Registry can be a safety net for qualifying IHSS consumers

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Independent Providers can access short Provider Skills Videos to improve or refresh their skills anytime

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Need PPE? Providers can pick up PPE monthly

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WELCOME IN-HOME SUPPORTIVE SERVICES (IHSS)

Consumers & Independent Providers

of Santa Clara County 

STEP 1

Independent Provider Enrollment

Start Here to Enroll as an IHSS Caregiver in Santa Clara County

How to Enroll

STEP 2

Independent Provider Benefits

Learn About Eligibility and Application Process for IHSS Caregiver Benefits

Benefit Information

STEP 3

Independent Provider Registry

Request Lists of Pre-Screened IHSS Caregivers to Interview and Hire to be Your Care Provider

Registry Information

STEP 4

Training

Access Training with Optional Classes, Materials, and Resources

Training Information

News & Notices

2025 Annual IP Appreciation Event & PA Certificate of Commendation

Since 2014, the Public Authority of Santa Clara County (PA) has hosted the annual Independent Provider (IP) Appreciation Event, celebrating Registry IPs who fill urgent caregiving needs.

                                                               

At each IP Appreciation Event, we recognize IPs from our Registry by providing resources from vendors and inviting representatives from the Board of Supervisors (BOS), In-Home Supportive Services (IHSS), and the IHSS Advisory Board. BOS representatives present a proclamation from the County of Santa Clara, designating November as National Home Care and Family Caregivers Month to honor and support the invaluable contributions of home care workers.                                                                                                                                                                                
During this year’s celebration, which included fun activities and recognition of exceptional caregivers, the PA received its first Certificate of Commendation from the County of Santa Clara BOS. This commendation acknowledges our efforts to empower caregivers and strengthen the caregiving community through education and advocacy in Santa Clara County.                                                                                                              
Learn more about the PA Registry if you are a consumer seeking help finding a provider, a provider looking to assist more consumers, or if you want to contribute to future events in 2026.

Wages Increase for IHSS Providers

Effective January 1, 2026, wages for IHSS providers increased to $20.44 per hour in Santa Clara County.  Any provider working for a consumer who lives in Santa Clara County received a $0.40 increase per hour because the state minimum wage was increased. Providers will see this wage increase for hours worked on or after January 1, 2026.

Providers Can Receive Free PPE

The Public Authority has limited quantities of masks and gloves available for pickup by providers.  Orders can be made once a month and picked up (generally the last Friday of each month) at the PA office.

Request Now

Heroes Needed!

Do you have experience providing caregiving services? The Public Authority Registry is recruiting Independent Care Providers who want their name referred to IHSS consumers for caregiving work.

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On-Call Registry Program

The On-Call Registry (OCR) program may be able to temporarily assign a pre-screened IHSS Independent Provider to qualifying IHSS consumers for urgent needs when your usual provider is unexpectedly unable to come to work.

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If you are looking for Santa Clara County IHSS information, visit their website

GO TO IHSS

IHSS Open House Event

In April 2025, the Santa Clara County IHSS Advisory Board (AB) held an open house with resources from 19 agencies and community organizations, including time to speak directly with an IHSS representative. Read the highlights from this year's Open House on the 2024-2025 Annual Report.                                                                                                                                                    
Given the event's success, the IHSS AB plans to host another consumer event in 2026.                                                                          
In the meantime, review the 2024 IHSS Consumer Symposium for information on programs supporting IHSS consumers, their providers, and families.                                                                                                                                                                                
Learn More

Sign Up For Online Timesheets or Telephone Timesheets

To learn how to register and use the new timesheets.
IHSS care recipient step-by-step guides to register for the new timesheet methods:

English | Chinese | Spanish | Vietnamese

Additional resource videos and PDFs can be found on our Consumer Training page, under the Electronic Services Portal Information.
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