Consumer Connection Spring 2015

Providing a Safe and Healthy Work Environment: Tips for IHSS Consumers By Araceli Gaona and Fran Kiernan The In-Home Supportive Services (IHSS) consumer is the employer of the Independent Provider (IP) for the purpose of hiring, firing, and supervising the work. With...

Consumer Connection Summer 2014

New Overtime Regulations In September 2013, the U.S. Department of Labor released new overtime pay regulations for In-Home Care Providers (IPs) to become effective January 1, 2015. The proposal requires overtime pay for In-Home Care Providers (IPs), when they work...

Consumer Connection Fall 2014

Fostering A Healthy Work Relationship By Frank Ochoa Starting a new job can be stressful. Whether you are a new team member or a new supervisor, the first few weeks of a new position involve learning about personality types. It’s important to establish the...
National Senior Independence Month

National Senior Independence Month

February is National Senior Independence Month. It originated in the 1800s when various women’s organizations and church groups began establishing nursing homes for the elderly. As society evolved, so did the infrastructure that supported older adults, with the...
Safety Net Program: On-Call Registry

Safety Net Program: On-Call Registry

Public Authority (PA) Services introduced the On-Call Registry (OCR) on October 1, 2022, replacing the Urgent Care Registry service.This initiative serves as a state-mandated backup provider system for eligible In-Home Supportive Services (IHSS) consumers who...
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