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WELCOME IN-HOME SUPPORTIVE SERVICES (IHSS)
Consumers & Independent Providers
STEP 1
Independent Provider Enrollment
Start Here to Enroll as an IHSS Caregiver in Santa Clara County
STEP 2
Independent Provider Benefits
Learn About Eligibility and Application Process for IHSS Caregiver Benefits
STEP 3
Independent Provider Registry
Request Lists of Pre-Screened IHSS Caregivers to Interview and Hire to be Your Care Provider
STEP 4
Training
Access Training with Optional Classes, Materials, and Resources
If you are looking for Santa Clara County IHSS information, visit their website
UPDATES
News & Notices
Celebrating 25+ years supporting IHSS consumers in Santa Clara County
Public Authority Services by Sourcewise launched in 1999 with a team of 8 employees serving 5,600 Santa Clara County IHSS consumers to help them receive care in their homes and remain independent.
Today, we are a team of 24, proudly serving nearly 35,000 consumers and supporting over 36,000 Independent Care Providers by facilitating provider enrollment into the IHSS program, managing provider health benefits, referring consumers to providers who can work for them, and offering training.
Learn more how we started and how we have grown over the past 25+ years in the article published in our spring 2024 Consumer Connection Newsletter.
Consumers & Providers Can Receive PPE
The Public Authority has limited quantities of masks and gloves available for pickup by consumers and providers. Orders can be made once a month and picked up (generally the last Friday of each month) at the PA office.
Wages Increase for IHSS Providers
Effective January 1, 2025, wages for IHSS providers increased to $20.04 per hour in Santa Clara County. Any provider working for a consumer who lives in Santa Clara County received a $.50 increase per hour because the state minimum wage was increased. Providers will see this wage increase for hours worked on or after January 1, 2025.
On-Call Registry Program
The On-Call Registry (OCR) program may be able to temporarily assign a pre-screened IHSS Independent Provider to qualifying IHSS consumers for urgent needs when your usual provider is unexpectedly unable to come to work.
Heroes Needed!
Do you have experience providing caregiving services? The Public Authority Registry is recruiting Independent Care Providers who want their name referred to IHSS consumers for caregiving work.
IHSS Consumer Symposium
In June 2024, The Santa Clara County IHSS Advisory Board hosted a consumer symposium to share resources and discuss challenges facing the IHSS consumer population.
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Sign Up For Online Timesheets or Telephone Timesheets
To learn how to register and use the new timesheets.
IHSS care recipient step-by-step guides to register for the new timesheet methods:
English | Chinese | Spanish | Vietnamese