In-Home Supportive Services (IHSS) Independent Providers
Public Authority Services by Sourcewise supports consumers and independent providers of the Santa Clara County In-Home Supportive Services (IHSS) program.
Use these quick links to find the information you are searching for.
I have questions about independent provider health benefits
I want to put my name on the list to find caregiving work
I have questions about overtime
I want to sign up for free training classes
I want to share my concerns and ideas about the IHSS program with the Advisory Board
IHSS Independent Provider fAQ
I enrolled as an Independent Provider and received my approval letter, but haven’t received timesheets. What should I do?
Ask the care recipient you will be working for if they have designated you as their provider on the ESP or by completing the Recipient Designation of Provider form (SOC 426A) and returning it to IHSS.
I’m being paid by Santa Clara County’s IHSS program. Does that mean I am a county employee?
No. IHSS Independent Providers work for IHSS care recipients. Providers are considered self-employed independent contractors.
How can I reach my social worker if I have questions or need to make a request for more hours or services for the recipient I work for?
IHSS Independent Providers are not linked to a social worker. The consumer has a social worker assigned to their case and that social worker decides which services the consumer needs after doing an assessment and in-home visit.
If the consumer’s condition or needs have changed, they (or their authorized representative) can contact their social worker directly to ask for a re-assessment.