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Steps for Care Providers Who Want to Join the Public Authority Registry

The Public Authority Registry is a referral service for providers who want to find work with IHSS consumers. The Registry sends lists of provider names and contact information to IHSS consumers who are looking for a care provider they can hire. The Registry is a referral service only and cannot guarantee you will be hired by an IHSS consumer. The consumers will interview the providers who have been referred to them and chose who to hire. When you are hired by an IHSS consumer, they are your employer and supervisor.

The IHSS Enrollment process is separate from joining the Registry. If you already have an IHSS consumer you plan to work for, and don't want more consumers, please go to the enrollment webpage at Complete the enrollment process to begin accessing timesheets.

Everyeffort will be made by the Registry to ensure IHSS consumers are receiving high-quality care from skilled providers. To maintain these standards, the Public Authority Registry reserves the right to reject any applicant at any oint of this process due to specific needs of the consumers, language demands, or other disqualifying factors.

Applying to join the Registry is much like applying for any other job and should be treated as such. To have your name added to the Registry so you can be referred to IHSS consumers who are looking for a provider to hire, you will need to complete the steps below. Applicants who do not complete the entire process will not be added to the Registry.

  1. Complete and submit a Registry Interest Form for screening. The interest form must be complete and clear, with two valid references that will be checked. You must include one caregiving related reference and one non-family personal reference. Incomplete interest forms will not be considered.

    To fill out and submit the interest form, click the link below. You can change the language of the form to Spanish or Vietnamese in the top right corner of the online form.

    Click here for the Registry Interest Form
    If you would prefer to have a Registry Interest Form mailed to you, request one by calling (408) 557-4717.

  2. You will be contacted to attend an individual interview. If you meet the current recruitment needs of the Registry you will be contacted by Public Authority staff to schedule an interview. Providers are expected to arrive on time, communicate effectively, be courteous, respectful and responsible, as well as follow directions during the application process.

  3. Attend Public Authority Registry Introduction Training. This is an invitation-only event where we will share valuable information on many important topics such as:
    1. Details about the IHSS program
    2. Details about the Public Authority
    3. Rules and expectations as an IHSS Independent Provider
    4. Registry policies
    5. Tips on professionalism

  4. Complete the IHSS Enrollment process if you have not already done so. The IHSS Enrollment process includes fingerprinting for a Department of Justice background check, which is a State mandated requirement to become authorized to work as an IHSS provider.  All information regarding your Enrollment will be given to you during the screening process.

Not everyone who is authorized to work in IHSS is listed on the registry. It is a privilege and special care is taken to select reliable care providers to refer out to IHSS consumers.